Donor Terms & Conditions

4 Humanity (Charity) and 4 International Ltd
Last updated: April 2026

4 Humanity exists to connect meaningful goods, services, and experiences with global charitable impact.

Through our platform, individuals and businesses (Donors) offer products, services, and experiences, which are made available to supporters (Buyers). Funds raised contribute to a collective pool supporting carefully selected charitable causes.

4 Humanity is a registered charity in England and Wales (Charity No. 1201571). Payments are processed by 4 International Ltd, which supports the operation and distribution of funds.

These Terms apply to all Donors, whether operating as individuals or businesses.

While our mission is rooted in creating positive global impact, it is important to clearly understand the role we play.

4 Humanity and 4 International Ltd act solely as intermediaries. We provide a platform to facilitate connections between Donors and Buyers, but we do not provide, own, or fulfil any goods or services listed.

All transactions, fulfilment, and responsibilities sit directly between the Donor and the Buyer, under the Donor’s own terms and conditions.

These Terms are designed to ensure transparency, protect all parties, and support the integrity of the platform as we grow.

1.     Definitions 

In these Terms: 

• “Charity” means 4 Humanity, a registered charity in England and Wales. 

• “Trading Subsidiary” means 4 International Ltd, a wholly owned subsidiary of the Charity. 

• “We”, “Us”, “Our” refers collectively to the Charity and the Trading Subsidiary. 

• “Donor” means any individual or business donating goods, services, products, experiences, or digital content. 

• “Buyer” means any individual or business purchasing or receiving goods or services listed through Us. 

• “Third Party Offering” means any product or service donated by a Donor and made available via Us. 

“Platform” means any website, online platform, social media page, event, auction, or offline activity operated by Us. 

2. Our Role – Intermediary Only 

2.1 We act strictly as an intermediary connecting Donors and Buyers. 

2.2 We do not: 

• Own, manufacture, supply, store, test, inspect, or verify any goods or services 

• Provide professional, medical, therapeutic, counselling, legal, or financial advice 

• Act as agent, partner, or representative of any Donor or Buyer 

2.3 All contracts, sales, donations, and arrangements are strictly between the Donor and the Buyer. 

3. Payment Processing and Fund Allocation 

3.1 Payments made via the Platform are processed by 4 International Ltd, acting on behalf of 4 Humanity. 

3.2 A minimum of 75% of net processed funds is allocated to selected charitable causes, with the remaining portion supporting platform operations, administration, and growth. 

3.3 Payment processing by us does not make us the seller, supplier, or provider of any goods or services. 

3.4 We accept no responsibility for fulfilment, delivery, quality, or performance of any offering. 

4. Voucher Issuance and Redemption   

4.1 Voucher Issuance 

Upon purchase, the Buyer will receive a digital voucher issued via the Platform. This voucher represents the right to request goods, services, or experiences directly from the Donor, subject to the Donor’s availability and terms. 

4.2 Redemption Process 

To redeem a voucher, the Buyer must contact the Donor directly using the details provided. All bookings, scheduling, and fulfilment are arranged directly between the Buyer and the Donor. 

4.3 Availability 

All voucher redemptions are strictly subject to availability. Purchase of a voucher does not guarantee availability on specific dates, times, or inventory. Buyers are encouraged to check availability with the Donor prior to purchase where possible. 

4.4 Validity 

Each voucher will include a stated validity period within the listing. Expired vouchers may not be honoured unless otherwise agreed directly with the Donor. 

4.5 Donor Responsibility 

The Donor is solely responsible for: 
• Honouring valid vouchers 
• Managing availability and bookings 
• Delivering the goods or services as described 

4.6 Platform Position 

We do not: 
• Guarantee redemption or availability 
• Manage bookings or reservations 
• Act as agent for the Donor 

We accept no liability for any inability to redeem a voucher. 

4.7 Transfer and Resale 

Vouchers may not be resold or transferred for commercial purposes unless expressly permitted in writing. 

5 . Donor Responsibilities  

By donating goods or services, the Donor confirms that: 

5.1 They have full legal right and authority to donate the item or service. 

5.2 All descriptions, images, specifications, availability, and pricing are accurate, lawful, and not misleading. 

5.3 Their own terms and conditions apply to their offering, including but not limited to: 

• Delivery or shipment arrangements 

• Costs, taxes, duties, and insurance 

• Refunds, cancellations, substitutions 

• Expiry dates or usage restrictions 

• Safety, suitability, and compliance with UK law 

5.4 These terms must be clearly stated in: 

• The product or service description, or 

• A clearly linked document made available to Buyers 

5.5 The Donor is solely responsible for: 

• Packaging and shipping 

• Insurance and risk of loss 

• Health and safety 

• Regulatory compliance 

• After-sales support 

5.6 Donors are solely responsible for: 

• Compliance with all applicable tax obligations (including VAT, duties, and reporting) 

• Ensuring all offerings comply with applicable laws and regulations in relevant jurisdictions 

5A. Individual Donor Acknowledgements 

Where a Donor is acting as an individual (and not through a registered business), they acknowledge and agree that:

• They are personally responsible for fulfilling the offering

• They are responsible for any applicable taxes arising from funds received

• They must ensure their offering complies with all applicable laws and regulations

• Where offering services, they must ensure they hold appropriate experience, qualifications, or insurance where relevant

• They understand they are entering into a direct agreement with the Buyer when a voucher is redeemed

6. Buyer Responsibilities 

6.1 Buyers acknowledge that: 

• They are contracting directly with the Donor (whether an individual or a business)

• We do not guarantee quality, performance, or suitability 

6.2 Buyers must: 

• Review the Donor’s terms carefully before purchase 

• Raise all questions, disputes, and claims directly with the Donor 

6.3 Any complaints, refunds, replacements, or claims are the sole responsibility of the Donor. 

6.4 Buyers acknowledge that statutory rights may apply under applicable consumer protection laws, and where applicable, such rights remain the responsibility of the Donor 

7. Delivery, Shipping, and Collection 

7.1 All delivery, shipping, or collection arrangements are strictly between the Donor and Buyer. 

7.2 We do not: 

• Arrange transport 

• Collect or store items 

• Accept responsibility for loss, damage, or delay 

7.3 Any shipping costs, insurance, customs duties, or taxes must be clearly stated by the Donor. 

8. Services, Digital Products & Experiences 

8.1 Services (including counselling, coaching, training, or experiences) are: 

• Provided solely by the Donor 

• Subject to the Donor’s professional standards, insurance, and qualifications 

8.2 We make no warranties regarding: 

• Outcomes or results 

• Availability or continuity 

• Professional suitability 

8.3 Buyers participate entirely at their own risk. 

9. Prohibited Offerings 

9.1 Donors must not list or provide: 

• Illegal goods or services 

• Regulated items without appropriate licences or approvals 

• Hazardous, unsafe, or restricted materials 

• Misleading, deceptive, or fraudulent offerings 

• Medical, therapeutic, or professional services without appropriate qualifications 

• Offerings made without appropriate experience, qualifications, or legal authority where required

We reserve the right to remove any listing that violates these requirements. 

10. Liability Disclaimer 

10.1 To the maximum extent permitted by law, We accept no liability for: 

• Quality, safety, legality, or fitness for purpose 

• Misrepresentation by a Donor 

• Loss, damage, injury, or death 

• Financial loss or indirect loss 

10.2 Nothing in these Terms limits liability for: 

• Fraud or fraudulent misrepresentation 

• Death or personal injury caused by negligence (where legally required) 

11. Indemnity 

1.1 Donors agree to fully indemnify Us against any claims, losses, damages, costs, or legal fees arising from: 

• Their offering 

• Their breach of law or these Terms 

• Any dispute with a Buyer 

12. No Endorsement 

12.1 Listing or promotion of a Third Party Offering does not constitute: 

• Endorsement 

• Approval 

• Verification 

13. Disputes 

13.1 All disputes must be resolved directly between Donor and Buyer. 

13.2 We are not obliged to mediate, investigate, or resolve disputes. 

13.3 Any assistance provided by us is at our sole discretion and does not create liability. 

14. Force Majeure 

14.1 We shall not be liable for any failure or delay in performance due to events beyond our reasonable control, including but not limited to natural disasters, travel disruptions, strikes, pandemics, or governmental restrictions. 

15. International Transactions 

15.1 Buyers and Donors acknowledge that offerings may involve international transactions. 

15.2 Buyers are responsible for any customs duties, import taxes, or local regulatory requirements. 

15.3 Donors are responsible for compliance with export laws and international shipping regulations. 

16. Content and Marketing Rights 

16.1 By submitting content, images, or listings, Donors grant us a non-exclusive, worldwide, royalty-free licence to use, reproduce, and display such content for: 

 
• Platform listings 
• Marketing and promotional purposes 
• Press and media distribution 

16.2 Donors confirm they have the rights to all submitted content. 

17. Termination 

17.1 We reserve the right to: 

• Remove listings 

• Suspend or terminate access 

• Decline to promote any offering 

At our sole discretion, without liability. 

18. Amendments 

18.1 We may update these Terms at any time. 
Continued use of the Platform constitutes acceptance of the updated Terms. 

19. Governing Law 

19.1 These Terms are governed by the laws of England and Wales. 
19.2 Courts of England and Wales shall have exclusive jurisdiction. 

20. Contact Information 

For general enquiries only (not transaction disputes): 
Email: 4@4-humanity.one 
Address: Registered office: 22 Berwick Close, Macclesfield, SK10 3EF, United Kingdom 

21. Mandatory Platform Safeguards and Acknowledgements 

21.1 Donor Acceptance of Terms 

All Donors must expressly confirm acceptance of these Terms before any offering is listed, promoted, or sold via the Platform. No listing may be published without this confirmation. 

21.2 Donor Listing Requirements 

Each Donor must clearly display the following within their product or service description: 

• Full description of the goods or services 

• Price (including or excluding VAT, as applicable) 

• Delivery, shipping, or collection method 

• All associated costs (shipping, insurance, taxes, duties) 

• Estimated delivery times 

• Refund, cancellation, and substitution terms 

• Expiry dates or usage restrictions 

• Any risks, limitations, or eligibility requirements 

Failure to do so may result in removal of the listing without notice. 

21.3 Donor Terms and Conditions 

Where a Donor operates their own business or professional service, they must provide their own terms and conditions, which shall govern the transaction. 

These terms must be: 

• Clearly linked or embedded in the listing 

• Easily accessible before purchase 

• Legally compliant 

In the event of any conflict, the Donor’s terms shall govern the transaction between Donor and Buyer. 

21.4 Buyer Acknowledgement 

Before completing a purchase, Buyers must acknowledge that: 

• They are contracting directly with the Donor 

• 4 Humanity and its Trading Subsidiary are not the seller or service provider 

• All disputes, refunds, and claims must be raised directly with the Donor 

21.5 Platform Disclaimer Display 

The following disclaimer (or substantially similar wording) shall be displayed prominently: 

• On every product or service listing 

• At checkout or point of commitment 

• On auction, event, or offline promotional materials 

22. Offline Events, Auctions, and Physical Promotions 

22.1 Where goods or services are promoted or sold at physical events, auctions, or third-party venues: 

• The same intermediary terms apply 

• Signage or printed materials must include the Platform Disclaimer 

• Announcements may be made verbally or in writing clarifying Our intermediary role 

22.2 We do not take possession of items, arrange transport, or verify condition. 

23. Communications Between Donors and Buyers 

23.1 All transaction-related communications, including: 

• Negotiations 

• Delivery coordination 

• After-sales support 

• Complaints 

must be conducted directly between Donor and Buyer. 

23.2 We are not responsible for monitoring, recording, or enforcing communications. 

24. Insurance and Professional Cover 

24.1 Donors are solely responsible for holding any required: 

• Public liability insurance 

• Professional indemnity insurance 

• Regulatory approvals or licences 

17.2 We make no checks and provide no assurances regarding such cover. 

25. Right to Remove or Refuse Listings 

25.1 We reserve the right, at our sole discretion, to: 

• Refuse any donation or listing 

• Remove any content 

• Suspend or terminate Donor access 

without obligation to provide reasons and without liability.