Dress is smart casual. Gentlemen usually wear long slacks or long cut bermuda shorts and collared shirts in the evening. We would like to discourage gents from wearing of t- shirts or "short shorts" at dinner time. Light cotton or linen is best. At lunchtime, we ask that our clients please not wear wet bathing suits in our bars and restaurants and that they please wear a suitable cover up.

Airports
Hewanorra International Airport (18 miles)
Vigie Airport (inter-island) (27 miles)

Taxis
Advise us of your flight number and we will arrange for a car to meet you, from either airport and at any time.

If you arrive by private plane, please be sure to make available to us the tail number and arrival airport.

Helipad
The helipad is located in the hills behind JADE MOUNTAIN/ANSE CHASTANET where we can operate it without any noise disturbance to our guests. Available during day light hours only. Please contact us directly if you wish to book a helicopter transfer.

Our check-in time is 3:00 pm and check-out time is 12:00 noon. Our management team and your Major Domos are at hand all times to facililate special requests or arrange for baggage storage if required.

All of our menus feature vegetarian dishes in addition to which we also have a completely vegetarian/vegan restaurant called Emerald's.

When you book a meal plan, you can dine in all of our restaurants at Anse Chastanet in addition to the Jade Mountain Club. Breakfast is also served daily in our Treehouse Restaurant. At lunchtime, you can also choose from lunch in the Trou au Diable Beach Restaurant or the Jungle Grill at our second beach of Anse Mamin. At dinner time, there are 4 different menus available to you. The Balawoo menu at the Treehouse is seafood inspired. Emerald’s in the Piti Piton Lounge serves an entirely vegan menu (in addition, all menus feature vegan and vegetarian choices).

At beach level, there is Apsara, our East Indian-St.Lucia fusion restaurant with Tandoor oven and there also is the Beach Grill for grilled fare and salads. On Tuesday nights, all guests dine in the beach restaurant where the theme is Caribbean and a large offering is presented buffet-style. A small number of dishes, premium cut meats or lobster, will attract surcharges.

Our culinary team is always willing and able to meet special dietary requests, but please contact us prior to arrival to advise us.

Each of the 24 infinity pool sanctuaries at Jade Mountain is a carefully designed, individual work of art and architecture. All of the sanctuaries celebrate an unparalleled view of the Pitons and the Caribbean Sea. In all of the sanctuaries, the 4th wall is open to the views while at the same time allowing for complete privacy. Expect grand sweeping spaces where bedroom, living area and the extravagant private infinity pool glide into one another to form extraordinary platforms floating out into nature.

Four rate categories of infinity pool sanctuaries have been created to reflect the square footage of the sanctuaries and size of pool. Also, there are five Sky Suites which enjoy the same open floor plan and views with large bathtub but no in-sanctuary pool. All sanctuaries feature 15ft high ceilings and have the 4th wall open to the views. All other aspects, layout and size vary from sanctuary to sanctuary. In addition to locally made fine tropical wood furniture an eclectic collection of furniture has been placed in the sanctuaries giving each one of them their own individualistic ambiance.

All Sky suites and infinity pool sanctuaries have king beds. Bathrooms feature chromatherapy whirlpool tubs designed to be enjoyed by one or two persons -tubs are mounted on a pedestal allowing best possible panoramic views whilst bathing. Each sanctuary has a shower towers with a rain shower, 6 body sprays, adjustable heights and separate hand shower.

In-room facilities include fridge, tea/coffee making facilities, hair dryer, iron,ironing board and electronic in-room safe. Enjoy Molton Brown Body Remedies guest amenities exclusive to Jade Mountain in Saint Lucia, Frette bathrobes, slippers and Frette towels.

Butlers at Jade Mountain are called Major Domos and service all sanctuaries around the clock. Upon arrival, guests receive a "firefly " communication device, allowing guests to contact the service team at any time whilst the service team remains as unintrusive as possible. There are no television, radio or conventional telephone in the Sky suites and infinity pool sanctuaries in keeping with the overall techno-free resort experience. Excursions, car rental, jewelry, surprises, proposals, romantic private dinners... all can be arranged by the JADE MOUNTAIN guest services team.

Each of the 24 in-sanctuary infinity pools has its own individually designed glass tile color scheme which is then carried on into the individual bathrooms, giving each sanctuary its own unique and bold personality. The glass tile texture is complex in reflective and prismatic ways with each piece of tile unique due to their custom hand crafted fabrication.

The 24 infinity pools are equipped with fiber optics to illuminate them at night. Guests have the option of allowing the system to cycle through a range of colors or setting it to one particular shade.

The water in JADE MOUNTAIN'S infinity pools is purified by a highly sophisticated system, the primary mechanical filtration being through a zeolite sand filter and with the primary sterilization being ozone. Each pool receives individually filtered and sterilized water, and pool water cycles through the sterilization and filtration facilities approximately six times per day.

At Jade Mountain

* Yoga at Jade Mountain – meet on Celestial Terrace - 7 - 8 a.m.
* Fitness Centre located at lower level of Jade Mountain and accessible from the west end
* Wine and Canape Reception on Monday from 5.30 - 6.30 p.m.
* In-room WiFi and at Jade Mountain reception with library with Wi-Fi internet connection and use of complimentary computers
* Live Entertainment at Jade Mountain Club on Monday, Thursday and Saturday

At Anse Chastanet (you are welcome to partake in all activities)
* Anse Chastanet beach with beach chairs and beach towels
* Complimentary use of non-motorized water sports including snorkel gear, windsurfers, sit on top kayaks, Sunfish sailing
* Complimentary use of tennis court and equipment
* Resort shuttle boats, Jungle Express and North Pole to our second beach at Anse Mamin daily for Jungle Beach Bar & Grill, beach activities, jogging and hiking
* Select Guided Walks and Hikes on our 600 acre estate with Meno – learn about history and botany
* Yoga Sun - Fri 8.30 – 9.30 a.m. & Sun – Fri 5.00 - 6.00 p.m. in the beach yoga gazebo
* Creole History Class in the Beach Bar Friday 11:30 a.m.
* Daily Live Entertainment in the Piton Bar except Tuesdays when entertainment takes place in the beach bar
* Library located in the Piton Bar with Wi-fi internet connection and complimentary guest computer
* Manager's Cocktail Reception every Tuesday from 6.30 - 7.30 p.m. in the beach bar
* Underwater Slideshow in Beach Bar, Wednesday 7 p.m.
* History, benefits and uses of Aromatherapy presented by our Spa Manager - Beach Bar – Thursdays from 3.30 p.m.
* Chocolate Sensory Tasting at Emerald Restaurant, Tue from 10 – 10.30 a.m.

OUR RESTAURANT SCHEDULE
At Jade Mountain
* Suite Service at any time
* JADE MOUNTAIN CLUB for breakfast, lunch or dinner

At Anse Chastanet
* Full Breakfast in our Treehouse Restaurant from 7.00 - 10.00 a.m..
* Lunch in the Trou au Diable Beach Restaurant
* Lunch on Anse Mamin beach at the Jungle Grill from 12 noon - 3 p.m. & Jungle Bar from 10 a.m. - 4 p.m
* Afternoon Tea in the Beach Bar 3.30 - 5.30 p.m.
* Beach Bar open daily 8 a.m.- 11 p.m., Piton Bar open daily 8 a.m. until midnight
* Dining in our Treehouses celebrating Tropical World Cuisine 6.30 - 9.30 p.m. daily except Tuesday
* Dining in our Trou au Diable Restaurant celebrating Apsara, St Lucia–East India fusion cuisine daily except Tuesday; A beach grill menu is also available.
Open daily except Tuesdays.
* Tropical evening with Steel Band on Tuesday evening in our beach restaurant
* Emerald's All Vegetarian Menu served in the Piti Piton lounge at dinner time Wed - Mon (all resort menus feature vegetarian options)
* Executive Chef’s Monday Gourmet Dinner & Wine Pairing served at 7.00 p.m. in the Treehouse, reservations necessary
* Coco Doux coconut bar at beach bar on Sundays from 11.00 a.m. - 3.00 p.m.

SERVICES AND FACILITIES
At Jade Mountain
* Kai en Ciel Spa located on lower Jade Mountain level accessible from west end of the building
* Fitness Centre below Kai en Ciel Spa
Shades of Jade Boutique below the Jade Mountain reception

At Anse Chastanet
* Spa Kai Belté located at the south end of ANSE CHASTANET BEACH
* Daily Excursion Options including half day and sunset sailing on the resort yacht Serenity
* Bike St Lucia: Cannondale Mountain Biking Rental with miles of Hiking and Biking Trails at ANSE MAMIN
* Scuba St Lucia: PADI 5-Star Dive Resort Scuba Centre for Scuba Diving, Courses, Equipment, Scuba Retail Shop
* Kayak St Lucia: Specialty Prion Kayak Instruction and trips for fast moving coastal adventures
* Shopping in 2 Beachside Boutiques located within the beach restaurant and Art Gallery located above the Kai Belte Spa
(Services, activities and times subject to change)